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Customer Quote
"I've been using Visual Assist X with MSVC 6 for a while and I just wanted to let you guys know how satisfied I am with it. Visual Assist X has made coding a whole lot easier for me."

Jasin Bushnaief
3D Programmer
Hybrid Graphics, Ltd.
Visual Assist X for Visual Studio

Support

One year of technical support, bug fixes and all product updates are included with the purchase of a license to use Visual Assist X. For Personal and Academic licenses, this period is six months.

Technical support is available from the resources on our site which include documentation, discussion forums, and a form to contact us if you need additional assistance.

Check the About node of the Visual Assist X options dialog or the email containing your activation key for the term of your software maintenance. Look for a date in this format:

Support ends YYYY.MM.DD

Notification of Updates

Bug fixes and product updates are delivered in new builds available on our site. Product updates may include support for new Microsoft IDEs.

We recommend you visit our site periodically to obtain the latest build of Visual Assist X.

You can join our mailing list if you want us to notify you of new builds via email. Though we do not send email for every build, we do for the significant ones. We do not give, sell or trade email addresses.

Maintenance Renewal

If your term of coverage has expired, you can renew maintenance to obtain another year of technical support, bug fixes and all product updates. The term of renewed coverage begins the date of renewal. There is no penalty for late renewal. Personal and Academic licenses are not eligible for renewal.

You receive a new activation key for Visual Assist X when you renew maintenance. You must have a valid key from any of the following products in order to use an activation key obtained via a renewal:
  • Visual Assist X
  • Visual Assist .NET 7.1
  • Visual Assist .NET 7.0
  • Visual Assist 6.0
The following products do not qualify for renewal:
  • Visual Assist X Personal license
  • Visual Assist X Academic license
  • Visual Assist 4.1
Expiration of maintenance does not affect the version of Visual Assist X running on your PC. Expiration only means you are unable to run builds issued after expiration of your coverage.