Visual Assist knows your time is valuable and it’s better spent on coding or thinking. When you encounter a question about Visual Studio C++ or Visual Assist, it’s important to quickly get that answer so you can stay locked in.
Whether it’s on how a feature works, how to configure it for your setup, or what your VA license covers — the last thing you want is to dig through pages of documentation or wait on a support response.
That’s why we’re excited to introduce the Visual Assist AI Assistant — a smart, conversational way to get the answers you need, right when you need them.
Your on-demand support and Visual Assist expert
Whole Tomato’s new AI chatbot can help you with your questions.
The AI Assistant is trained to help you get more out of Visual Assist in a timely fashion. It’s both designed for new users and seasoned developers looking to pull information from the knowledge base.
Ask it anything about:
- Features — How does a particular refactoring work? What does this option do? The assistant explains Visual Assist functionality in plain language, without requiring you to hunt through reference docs.
- Configuration — Need help setting up Visual Assist for your specific environment or project type? The assistant can guide you through options and settings to get things working the way you want.
- Licensing — Questions about activation, seat counts, or what’s covered under your license? Get clear answers fast, or get pointed to Sales for purchase inquiries.
- C++ and Visual Studio compatibility — Understand exactly how Visual Assist fits into your IDE and works alongside your C++ development workflow.
Self-help, with a safety net
The AI Assistant is built around one core idea: you should be able to find answers on your own, quickly. No waiting time and minimizes back and forths, especially for straightforward questions.
But we also know that not every question has a simple answer. When the AI Assistant reaches the limits of what it can reliably address, you can use it to open a support ticket and work one-on-one with a member of our technical support team.
A note on how it works…
The Visual Assist AI Assistant is powered by an AI system and is designed to provide general guidance based on Visual Assist documentation and common use cases. Responses may occasionally be incomplete or require verification against official documentation or your own codebase — so for anything critical, we always recommend double-checking with the official documentation or the knowledge base.
Your questions and responses may be logged and reviewed to help us make the assistant better over time.
Frequently Asked Questions
- What kinds of questions can the AI Assistant answer?
The assistant is designed to help with questions about Visual Assist features, configuration, licensing, and how Visual Assist works with C++ and Visual Studio. It draws on Visual Assist documentation to give you clear, relevant answers without requiring a support ticket for everyday questions. - What if the AI Assistant can’t answer my question?
No problem. If the assistant can’t fully address your question, you’ll have the option to open a support ticket directly and connect with a member of our Technical Support Team who can dig into your specific situation. - How do I get the best results from the assistant?
A few habits make a big difference. Be specific about the Visual Assist feature you’re asking about, mention your language and IDE (for example, “C++ in Visual Studio 2022”), and provide context about your project if performance or behavior is relevant. It also helps to ask one focused question at a time and use Visual Assist terminology where possible — for example, referring to “Code Inspections” or the “VA Navigation Bar” by name. - Are my conversations with the assistant private?
Your questions and responses may be logged and reviewed by Whole Tomato to help improve the assistant over time. Please keep this in mind and avoid sharing sensitive or proprietary information in your queries. - Can the assistant help with licensing and purchasing?
The assistant can answer general questions about licensing and activation. For purchase inquiries or anything that requires direct assistance please contact our sales team. - Will the assistant’s answers always be accurate?
The assistant is built to be helpful and draws on Visual Assist documentation, but AI-generated responses can occasionally be incomplete or imprecise. We always recommend verifying answers against official documentation or your own codebase for anything business-critical.