Purchases after February 19, 2019
This article applies to users with legacy, two-line activation keys, obtained before February 20, 2019. If you have a serial number, see License registration in the documentation for Visual Assist.
Enter a Legacy, Two-line Activation Key
If you purchased a license of Visual Assist, or renewed maintenance, before mid-February 2019, you received a two-line activation key that identifies a license, user count, term of software maintenance, and hash-code that activates a genuine copy of Visual Assist.
Enter your two-line activation key at the prompt that appears when you start your IDE, or any time via VAssistX | Help | Register.
![](/~/media/wholetomato/kb/legacy-license-activation/enterlegacykey.ashx?la=en&hash=6583DD2B48FA3B4FBBE251E4110B64F043B7D83D)
Visual Assist builds 2316 and older
VAssistX | Help | Enter Key
Be sure to enter all lines of your key, including the first line that typically includes "Trial License" or an email address.
![](/~/media/wholetomato/kb/legacy-license-activation/enterkeydemo.ashx?la=en&hash=79AB145D749544DF89350465294D11848D5C9895)
Previous Activation Key
If you enter an activation key that you obtained after renewal of software maintenance, and a qualifying installation of Visual Assist cannot be found on your PC, Visual Assist will prompt for a previous activation key. In the subsequent dialog, enter the activation key associated with your original purchase, or an activation key obtained after a a previous renewal of its maintenance.
![](/~/media/wholetomato/kb/legacy-license-activation/enterkeyprevious.ashx?la=en&hash=A7DE2A8168D0CA976C0B9B0CED2CFD301926D6FA)
Retrieve Your Activation Key
You can retrieve the first line of your legacy, two-line activation key, from the About dialog of Visual Assist (Alt+X, H, A).
![](/~/media/wholetomato/kb/legacy-license-activation/optionsdialogabout.ashx?la=en&hash=3CF2DA7F571782A3F3BBEB4462DE64DC7F3CCDAA)
The About dialog typically identifies the license holder, the number of users permitted to use the license, and the term of your software maintenance.
![](/~/media/wholetomato/kb/legacy-license-activation/aboutdialoglegacykey.ashx?la=en&hash=22916E2B8238E2FAA7287BB20358E5947183178C)
FAQ
Visit the Purchasing FAQ to learn more about licenses, and activation keys.
Software Maintenance
Visit the description of maintenance to find out what's included, and how to renew.