Welcome to the support hub for Visual Assist.

Every license of Visual Assist and timely renewal of software maintenance includes a year of technical support. If your software maintenance is current, or you are in trial mode, contact us via email or community forums to obtain technical support, report a bug, or request a feature.

Find out if your software maintenance is current via VAssistX | Help | About.

Support ends with an activation key


Support ends with a serial number

If you need technical support and your software maintenance has expired, request a quote to renew, or post to our community forums. We actively monitor our forums but provide support at our discretion.

Lost Serial Number or Activation Key

If you need your serial number or your legacy, two-line activation key, contact us whether or not your software maintenance is current.

Knowledge Base

Answers to common questions and problems.

Contact Support

Assistance if you are evaluating Visual Assist, or are covered by software maintenance.

Community Forums

Technical support from knowledgable users, including our staff.