Welcome to the support hub for Visual Assist.

Every license of Visual Assist and renewal of software maintenance includes one year of technical support. If you are covered by maintenance, are evaluating Visual Assist, or need your activation key, you are welcome to contact us for support.

All users, whether or not covered by maintenance, may post to our community forums. We actively monitor the forums.

Determine your status by checking the date in the first line of your activation key. Get the date from either:

  • VAssistX | Help | About Visual Assist
  • The email with your newest activation key

Contact Support

Assistance if you are evaluating Visual Assist, need your activation key, or are covered by software maintenance.

Community Forums

Technical support from knowledgable users, including our staff.

Knowledge Base

Answers to common questions and problems.

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